We signed an estimate and paid a deposit of $250 the morning of the move. I had a terrible experience with this moving company on May 24, 2023. I discovered an additional charge of $200 from them after the fact. Even my relatively new couch had to be cleaned due to their negligence. They damaged our furniture, including our dining room table & 3 dressers. While they did unload our belongings from the truck, they left them in the parking lot, including the refrigerator.
YELP MOVERS IN SAN DIEGO AREA DRIVER
Immediately the dispatch told the driver to leave, after I paid the exorbitant total of $3,028. Feeling cornered and desperate to protect my possessions, I ran up to the truck and sat on my things. They threatened to drive off with my belongings if I didn't pay on the spot. We paid the balance of $990, they handed me another invoice demanding an additional $1,788 for 3 hours of work. They arrived at the new location, a hour & a half later & which they charged me for it.
By 2:30 pm, we only had the refrigerator and stackable ************** left to move. My husband and I managed to move everything to the front room by 1:30 pm and began dismantling our belongings. To get things moving and complete the move, my husband, son and I joined in to assist. Following the call to the supervisor, one of the movers quit. Shockingly, I found one of the movers relaxing on his phone in my gaming chair. I walked to the truck and seen them smoking and playing music on my dime, which I later confirmed through the security cameras in my complex. However, didn't start working until 9:10 am. The movers arrived at 8:32 am per the text. I explained that this new date wouldn't work for me. The day before the move, the company called me to say they needed to reschedule the move to July 3rd. I paid a deposit of $250 before the scheduled move. The initial quote was for 4 hours at a rate of $230 per hour. I had made a reservation with them for a 3-bedroom, 2-bath move, hiring 3 movers, scheduled for July 1st. It deeply saddened me to encounter such a negative representation of humanity.
0 kommentar(er)
